Onoff App Reviews

Good but sometimes stop giving free number

Amazing app! From someone who travels a lot and has contacts from all over the world, its really useful to be able to change numbers according to the country that Im in/who Im connecting with. Aesthetically its very appealing and super easy to navigate. Highly recommend!

Had an issue earlier with a failed in-app purchase, but customer service (johnny) help me along to solve it. Apps also work great. Thanks!

A very good idea however there is still a lot of space for improvement. First of all there is not support behind the link related to it. Messages send since a month now and still now response. This not acceptable when you are paying for a monthly subscription. Also, the application is not integrated at all on iOS. - SOLVED with the latest release. Contacts must be added manually because there is no connector to your address book. Just unacceptable. - NOT TOTALLY SLOVED: the volume is stronger but you still cant use your personal ringtone. Also if your Bluetooth is connected to your phone, the ring will not work. It will be muted. The ring cannot be personalised. Not a big deal you could say, but the one integrated to the application is so low that you cannot hear it. Lower up the volume? Just impossible. - the notification on the iPhone is so fast that if you do not catch it it will disappear and you will not know that someone is trying to reach you. - last but not least, dont expect to use your Bluetooth headset because the application does not integrate this minimum requirement! If conclusion do not waste your time with this application until the minimum improvement has been made. Waste of time and money.

No support for US customers. Doesnt accept my US # during "validation."

J’aime

I need someone to answer my requests please this is urgent. I’m paying for a service I can’t use!

I purchased ALOt of credits & none of my texts goes through, domestic & international. Very disappointed.

ES LO PEOR 😡 COMPRE EN ESTA APP Y A LAS PERSONAS QUE LLAMO LES APARECE LA ALERTA DE SCAM! JAMÁS VAN A RESPONDER LLAMADAS DE ESOS NÚMEROS ES UNA ESTAFA

I utilized this service as a secondary line for U.S. business travel, but encountered issues when using it in Europe. The app prompted identity verification by calling my new European number, yet the provided onoff number was consistently reported as "unavailable." Despite reaching out to onoff and my provider, both attributed the problem to the other party, leaving me with a non-functional service. It appears to be a software design flaw rather than a network operator issue.

I am surprised this app doesn’t ask for your underwear size, it ask for all your private information including an ID, you can’t use the app without supplying all your personal info. I want my money back! You have been warned!

This app swindles money, can't be used after purchase, and refuses to refund for any reason. Please don't use it

If you want a 2nd reliable phone number don’t try this platform they’re scammers

They jacked up the price from 9.99 to 12.99 and now 19.99. So i canceled but they write you 100 email !! And with lies !! ‘We see you want to renew but…’ No my friend I DO NOT WANT TO RENEW . I canceled my subscriptions and get lost .., stop emailing (by now over 50) … go harass some other innocent person …. Don't buy …. These people are extortionists

Abonnement à 3,49€/mois qui soudainement passer à 9€, c’est du foutage de gueule.

I enjoy the phone version since the inception of OnOff. For the iPad version, it’s the same functionalities but the App should offer a landscape mode. It’s more natural on an iPad to use. Otherwise, it’s a 5 star app.

I can’t judge the efficacy of the phone number but it doesn’t work for my purposes, which is to receive bank verification text messages.

Know that once you pay the money, in order to use the app you have to provide your address and photo of your ID. Until you do so you can not use the number. That is all.

J’ai payer un numéro depuis déjà 1 semaine et j’ai recharger du Crédit mais depuis ils me demande de Valider mon identité afin d’activer le numéro mais quand j’envoi ma carte d’identité 🪪 ils ne me donne aucune suite il me demande de patienter et quand je patiente et après quelques heure j’ouvre l’application on me demande encore de Valider mon identité. J’ai déjà fais sa plus de 10 fois mais ils ne valide pas pourtant j’ai payer. Et j’ai écrit au support mais aucune réponse jusqu’ici .. C’EST UNE ARNAQUE 😡😡😡 REMBOURSÉ MOI

add Kingdom of Saudi Arabia

The IPad App should use a landscape mode. It’s more natural for the IPad, when using a keyboard.

I was logged out of the app when I updated to iOS 15, and when I attempted to log back in, the app required my passport number or ID card. That seems very risky information to be required to provide I have never been asked to supply that information to any other second number app. I will be deleting immediately.

They started to ask for more information every time you want to use a new number No longer for me then …

I can send and receive text messages perfectly, but calls can be charged from my mean credit not from the app credit. for the media side, I can’t see any pictures that will be send to me, but people rather see pictures that I send them. Can I get any help for that. I can’t see pictures that will be send to me! But other can see the pictures I send that. I need help because I want to be on it.

I tried to use the number to register for online banking. The bank said that the number was still connected to an another person. Same result with other providers. I contacted the OnOff assistance less then 1 hour from the purchase open to keep paying for the service, just asking a new number. They replied to a different question. I asked again. This time they replied my question ... over 4 hours after the purchase. Just in time to make impossible for me to ask for a refund. According to OnOff customer service, I should have contacted all banks and providers proving that the number was now mine. Result: subscription deleted. They lost a customer who was considering to get also their business service for all my employees. Using an app with such customer care is simply too risky.

I wasn’t able to use this app i can’t validate the number...

I need to contact customer care before my account can be validated,after validation they block my account

And I tried a lot

I don’t know why the cell phone prompts me to use either mobile call or Onoff when accessing my contacts list. I did not share my list with Onoff(they have respected that choice), but some how my cell still ask if I would like to use Onoff to call out from their end, and it will then, push the call through to the app.: this is not very secure because anyone using my phone can access the Onoff app using my contacts list by placing a call through the cell phone contact list. I can also leave my house from my back bathroom window: it works, but it is not practical. Nor is the advice you gave my regarding the issues at hand. Have a good day.

Je trouve que l’application c’est très bonne mais juste qu’on devrais envoyer des sms partout dans le monde

It’s an absolute waste. It does nothing.

I really don’t know why attached files sent on message with this app don’t use to appear as photo but appear as link which made some of my friends to be scared of the file to avoid virus. Please you people should do something about it. Thanks

Why so expensive why why why. I'm in the third year, but I can not renew anymore From $32 a year to $100 a year for cheapest (UK+44) number 😤😤😤

Don’t suscribe if you plan to keep your number when you move away. The phone number to get the number ported out does not work, the email support is arrogant and stopped answering my email after the 3rd one Additionally prices tripled with no notice... Really bas

I buy a number for a year , impossible to call . I can text and receive text back on this number but always have to call with my french number because the server don’t work .... Can someone fix it ?

I get notification of text sent to me but I don’t see the contents when I open the app! To see them I need to re-install the app all the time. I can unblock number but next time I check they are still blocked again

I wish I could give this app 0 stars...I bought 2 numbers...text messaging doesn’t work fully. I can send text but can not receive text. I reached out to onoff through every channel possible and did not get a response. I was trying to give them time to fix the problem before I gave a bad review...but here I am. I will be getting my money back for sure. DON’T DOWNLOAD THIS APP!

Pay $8.99 for a phone number + must buy credit to make phone calls. Excellent trick.

I bought one number and it charged me three times and received nothing!

Use this app on my work cell. Works well all time no matter where I’m at or I’m doing while allowing a professional feel.

Nice feature and good price. Excellent for sifting through phone numbers from tenants and other clients.

I want my money back, you should please take your number back, because I don’t get people text, it just a big waste for me. This is a big mess, my text are delivering to my friend but I can’t get their text. That a big rubbish and wasting of money... anyone who is about to use this app, just don’t waste your money, if your friends don’t have the app, and text you from the app, no way they can get your messages unless they call you that all. For anyone who is in the United state and buying purchasing +1 number. I so hate why I just wasted money for 3 month. If possible please refund my money back, I don’t need your number anymore, as I can’t get people text only their call and my text is going through.

Not unlimited free numbers

great for texting. However, you cannot accept video files over text. Also, the call display often doesn't work. I think that more fields for contacts would be nice i.e. email, address, note.

I use it as my personal number on my biz phone!

I love it. Very nice to have when you do not want your real number given out!

I have had my account almost one year now when they supported only 2 countries then..... my job has lots of travel and clients that want to only call a local number which saves me lots of money when I use onoff ......since my original sign up with onoff they have expanded greatly in the last year and services were good then, great now and getting better all the time i log in the service..... i tried about 5 other virtual phone companies and onoff had the best quality in my opinion... I live in Thailand and travel all over Asia and Europe.... this sounds like a AD but this is my honest review... maybe I will get a gift :) Bye for now

Everything works quite well, some bugs sometimes, but acceptable. MMS not supported yet

You can call me on my (second) telephone!

Excellent app well done. Useful for traveling

it just works!

Awesome app, no issues at all and bunch of virtual numbers for each country.

great phone App for calls and texting messages. I appreciate the level of clarity. Keep it up

I like the app but there really needs to be a Voip option for making calls when I have wifi